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How to book?

Category: Events
16:15
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From our offer it is necessary to find accommodation unit that you want to book.

Search for accommodation units can be made in several ways.

1.From the main menu at the top of the page you can click on “Accommodation” where you will see the complete offer of our accommodation facilities.

2.You can search Accommodation units through the search engine on the home page. Select data search by clicking on “Search”, our system will show you all the facilities / accommodation units that are currently available and match your search criteria.

When you find an accommodation unit that suits you, first click on the date of arrival and departure displayed on the availability calendar (We recommend the period from Saturday – Saturday). Second, click on “Add to cart” and then you see the accommodation facilities which you selected, afterwards click  “Send Request”.

Later, if you are on Splendido.hr web site for the first time please select “new user” and enter username and password which you will use, next time, to login during your next visits. Please enter your contact details as well. If you are already registered on our web simply enter username and password you chose on your first login.

Later on, you are required to enter your first and last name, as well as date of birth of all travelers. Dates of birth have to be entered in order to calculate the tourist tax.

On the next page, you can choose services at additional charge. Obligatory additional charges are automatically ticked off and cannot be excluded.

After booking, you can verify that all the information is correct. If you wish to change any information from the reservation, click on the back link to return to the site with wrong data. We also recommend you read “General booking conditions” and if you agree with them, complete your request by clicking on the “Next step”

At this point, the system generates a request and sends it to check availability.

As soon as we receive your request we will try as soon as possible to respond to it, it is common practice to react within 24 h. After the Agency checks availability of accommodation you will automatically get a confirmation by e-mail, in which it will be stated the deduction or the availability of accommodation.

Once you have received an e-mail in which the agency confirmes availability of the accommodation, you will be referred to pay an advance for accommodation and you will be informed about the deadline for payment of the advance for reservation to become valid. If you don’t make advance payment for accommodation within given period, the reservation will be automatically canceled.

It’s up to you to choose to pay advance within a given period, by credit card, through our system or by bank transfer.

Please note that the no° of credit cards and other information related to the advance payment will be protected by SSL certificate, which guarantees the highest confidentiality.

After you make the advance payment, within 24 hours you will receive a Voucher with all the detailed information you need to know when arriving at your destination / accommodation unit.

If it is possible, please bring your Voucher with you to the Agency, Your Voucher is a proof that you paid successfully your accommodation reservations.

We hope that we have given enough information to describe in detail the process of booking accommodation. If you have any inquiries we are available to you.

Your Splendido team

e-mail: infobaska@splendido.hr

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